{"id":31,"date":"2025-01-14T12:03:16","date_gmt":"2025-01-14T12:03:16","guid":{"rendered":"https:\/\/dummy.xtemos.com\/woodmart2\/marketplace2-elementor\/?page_id=31"},"modified":"2026-03-30T14:56:31","modified_gmt":"2026-03-30T14:56:31","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/alwataniacandle.com\/en\/shipping-policy\/","title":{"rendered":"Shipping Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"31\" class=\"elementor elementor-31\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-a911c55 e-flex e-con-boxed e-con e-parent\" data-id=\"a911c55\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"wd-sticky-container-lg elementor-element elementor-element-54c159d e-con-full wd-col-offcanvas-md-sm wd-col-offcanvas-sm e-flex wd-alignment-left e-con e-child\" data-id=\"54c159d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7181350 elementor-widget elementor-widget-wd_mega_menu\" data-id=\"7181350\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_mega_menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-menu widget_nav_mega_menu wd-nav-wrapper\">\n\t\t\t\t\t\t<ul id=\"menu-sidebar-menu-marketplace-2\" class=\"menu wd-nav wd-nav-vertical wd-design-simple wd-gap-l\"><li id=\"menu-item-23226\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-23226 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/alwataniacandle.com\/en\/about-us\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">About Us<\/span><\/a><\/li>\n<li id=\"menu-item-23227\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-23227 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/alwataniacandle.com\/en\/track-you-order\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Track You Order<\/span><\/a><\/li>\n<li id=\"menu-item-23885\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-23885 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/alwataniacandle.com\/en\/shipping-policy\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Shipping Policy<\/span><\/a><\/li>\n<li id=\"menu-item-23711\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-23711 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/alwataniacandle.com\/en\/return-policy\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Return Policy<\/span><\/a><\/li>\n<li id=\"menu-item-23229\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-23229 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/alwataniacandle.com\/en\/faqs\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">FAQs<\/span><\/a><\/li>\n<li id=\"menu-item-23228\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-23228 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/alwataniacandle.com\/en\/contact-us\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Contact Us<\/span><\/a><\/li>\n<\/ul>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9058531 e-con-full wd-col-content-md-sm wd-col-content-sm e-flex e-con e-child\" data-id=\"9058531\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1f26d3d elementor-hidden-desktop wd-action-hide-btn elementor-widget elementor-widget-wd_builder_off_canvas_column_btn\" data-id=\"1f26d3d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_builder_off_canvas_column_btn.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-off-canvas-btn wd-action-btn wd-style-text wd-burger-icon\">\n\t\t\t<a href=\"#\" rel=\"nofollow\">\n\t\t\t\t<span class=\"wd-action-icon\">\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t<span class=\"wd-action-text\">\n\t\t\t\t\tShow sidebar\t\t\t\t<\/span>\n\t\t\t<\/a>\n\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-sidebar-opener wd-show-on-scroll wd-action-btn wd-style-icon wd-burger-icon\">\n\t\t\t\t<a href=\"#\" rel=\"nofollow\">\n\t\t\t\t\t<span class=\"wd-action-icon\">\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-55afebe e-con-full color-scheme-light e-flex e-con e-child\" data-id=\"55afebe\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5d8c754 wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"5d8c754\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-center\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">Shipping Policy<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7e9aff0 elementor-widget elementor-widget-wd_button\" data-id=\"7e9aff0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-button-wrapper text-center\" >\n\t\t\t<a class=\"btn btn-style-default btn-shape-round btn-size-default btn-color-primary btn-icon-pos-right\"  href=\"https:\/\/alwataniacandle.com\/shop\/\">\n\t\t\t\t<span class=\"wd-btn-text\" data-elementor-setting-key=\"text\">\n\t\t\t\t\tShop Now  \t\t\t\t<\/span>\n\n\t\t\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d87ad0 elementor-widget__width-initial wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"4d87ad0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">Shipping Policy<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"title-after_title reset-last-child wd-fontsize-xs\">\n\t\t\t\t\t<br \/>\nAt Alwatnia candles, we are committed to delivering your products in a timely and efficient manner. Please take a moment to read through our shipping policy to understand how we process orders and handle shipping. <br \/>\n<br \/>\nShipping Fees: The shipping cost will be calculated at checkout based on your location and chosen shipping method.<br \/>\n<br \/>\nHere's a basic template for a shipping policy page that you can adapt to your specific business needs. Feel free to adjust the details based on your shipping methods, regions, costs, and other relevant information.<br \/>\n<br \/>\n1. Order Processing Time<br \/>\nProcessing Time: All orders are processed within 1-2 business days, excluding weekends and holidays.<br \/>\n<br \/>\nOrder Confirmation: You will receive an order confirmation email after placing your order. Please review it carefully to ensure all details are correct.<br \/>\n<br \/>\nOrder Shipping: After processing, your order will be shipped and you will receive a shipping confirmation with tracking details.<br \/>\n<br \/>\n2. Shipping Methods &amp; Delivery Times<br \/>\nWe offer various shipping methods to ensure your order arrives in the most efficient manner. Shipping times may vary based on your location and the chosen shipping method.<br \/>\n<br \/>\nStandard Shipping: Typically 5-7 business days.<br \/>\n<br \/>\nExpedited Shipping: 2-3 business days.<br \/>\n<br \/>\nLocal Delivery: Orders within Cairo &amp; Giza can expect same-day or next-day delivery.<br \/>\n<br \/>\n3. Shipping Costs<br \/>\n4. Shipping Rates<br \/>\nCairo- Giza<br \/>\n94 LE<br \/>\nDelivery in 2 \u2013 3 working days<br \/>\nAlexandria - Behira<br \/>\n102 LE<br \/>\nDelivery in 3 \u2013 5 working days<br \/>\n <br \/>\nDelta - Canal<br \/>\nDelta &amp; Canal, Dakahlia, El Kalioubia, Gharbia, Kafr Alsheikh, Monufia, Sharqia, Damietta, Isamilia, Port Said, and Suez<br \/>\n110 LE<br \/>\nDelivery in 2 \u2013 5 working days<br \/>\n <br \/>\nNear Upper<br \/>\nFayoum, Bani Suif, Menya, Assuit and Sohag                              123 LE<br \/>\n                  <br \/>\nDelivery in 3 \u2013 5 working days<br \/>\n<br \/>\nFar Upper &amp; Matrouh<br \/>\nQena, Luxor, Aswan, Red Sea, Matrouh                                       139 LE<br \/>\nDelivery in 3 \u2013 5 working days<br \/>\n          Sinai &amp; New Valley<br \/>\n<br \/>\n      159  LE<br \/>\n      Delivery in 2 \u2013 7 working  days<br \/>\n   <br \/>\n<br \/>\n5. Order Tracking<br \/>\nOnce your order has shipped, you will receive an email with tracking information. You can use the tracking number to monitor the progress of your shipment on the carrier's website.<br \/>\n<br \/>\n6. Shipping Restrictions<br \/>\nWe currently do not ship to P.O. Boxes or APO\/FPO addresses.<br \/>\n<br \/>\nSome products may be subject to restrictions on shipping to certain regions. If this applies to your order, we will notify you before shipment.<br \/>\n<br \/>\n7. Address Accuracy<br \/>\nPlease ensure your shipping address is correct when placing your order. We are not responsible for delays or lost packages due to incorrect addresses. If you notice an error in your shipping address, please contact our customer service team as soon as possible to make corrections.<br \/>\n<br \/>\n8. Lost or Damaged Items<br \/>\nIf your package is lost or damaged during the transition, please contact our customer support team within 7 days of receiving your shipping confirmation. We will work with the carrier to resolve the issue and ensure you receive your order or a refund.<br \/>\n<br \/>\n9. Contact Us<br \/>\nIf you have any questions regarding our shipping policy or need assistance with your order, please don't hesitate to contact us:<br \/>\n<br \/>\nEmail: info@alwataniacandle.com<br \/>\n<br \/>\nLive Chat: Available on our website<br \/>\n<br \/>\nReturns and Exchanges<br \/>\nFor Return Policy go Here\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>About Us Track You Order Shipping Policy Return Policy FAQs Contact Us Show sidebar Shipping Policy Shop Now Shipping Policy<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-31","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/alwataniacandle.com\/en\/wp-json\/wp\/v2\/pages\/31","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alwataniacandle.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/alwataniacandle.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/alwataniacandle.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/alwataniacandle.com\/en\/wp-json\/wp\/v2\/comments?post=31"}],"version-history":[{"count":0,"href":"https:\/\/alwataniacandle.com\/en\/wp-json\/wp\/v2\/pages\/31\/revisions"}],"wp:attachment":[{"href":"https:\/\/alwataniacandle.com\/en\/wp-json\/wp\/v2\/media?parent=31"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}